Applebee's Corporation Consumer Complaints All Reviews

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Applebee's Corporation Reviews

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  • Complaint



    My husband and I went to Applebee's on Thornton road in lithia springs ga. We arrived about 11:00 and ordered our food . 45 min later we didn't have our salad...appetizer .....and then about 5 min later we got our salad and 15 min after that we got our steak. Food was great but service sucked. Pardon my language but that word best describes the situation. Other people come in and sat and got served and left before we got our food. Lots of apoligies but when we got the check it was full amount.....I really thought they should of compensated us for our bad Service. I was... More...
    (Restaurants, Fast Food, Coffee)
    Dalewa's Picture   Dalewa    0 Comments   Comments
  • Mozzarella Sticks coupon



    There is a deal going on right now where if your waitress/waiter forgets to suggest buy a gift card by the time they bring you your bill, you get a coupon for free mozzarella sticks. Our waitress did not remember to offer so we asked if we could get our free coupons. We were a party of 8 and after the waitress talked to the hostess, he brought over ONE coupon. We told him there were 8 of us, to which he replied "I am not giving you 8." No where on the advertisement for this coupon did it say ONE PER TABLE. More...
    (Advertising)
    RJTRRS7892's Picture   RJTRRS7892    0 Comments   Comments
  • Applebee's Beltline and Plano Rd. Richardson, TX



    My husband I took my elderly mother to this Applebee's for dinner tonight. My mother and I both ordered the Riblet dinner, she had the complete meal and I changed mine from coleslaw to mixed steam vegetables. First, the riblets are a very dangerous product. They were full of tiny slivers of bone and were not edible. I tried to finish one of 5 that were on my plate and two hours later, I am still getting tiny bits of bone out of my mouth. Second, my steamed vegetables were ice cold. Like they were just pulled out of the refrigerator. The waitress noticed we were not eating our... More...
    (Restaurants, Fast Food, Coffee)
    jerriean's Picture   jerriean    0 Comments   Comments
  • applebees's manhattan ks



    The experience at the Applebee's located in Manhattan, KS was completely HORRIBLE! For starters when I walked in with my children the hostess said " Just you and THOSE three. Are we waiting for another parent." I said no just us today. After I answered she made like a humpf kind of sound. I then asked if there was an issue and she said gave a snarky smile and kept walking us to our table. I really didn't let it get to me since I was in a really good mood and she seemed to have a chip on her shoulder. I have a 3, 7, and 13 yr old children. We were sat in the corner booth... More...
    (Restaurants, Fast Food, Coffee)
  • Received wrong order at curbside



    I received the wrong order at curbside and didn't notice it until I got back home. I called up to the restaurant and they said I could keep the wrong order they gave me and to come back and pickup the correct order. After getting home a second time (well over an hour from original order), my order was cold and not cooked correctly. I called back a second time and requested to speak with the manager. I was told to come back (this would be a third trip back) and I would receive a total refund. When I got there, I was told that the person I spoke with on the phone wasn't the... More...
    (Restaurants, Fast Food, Coffee)
    DanPhenixCity's Picture   DanPhenixCity    0 Comments   Comments
  • Poor service.



    Sat for 15 min no one came and even acknowledge us. Had to ask the host to get who ever he or she was. Manager never once came to the table to ask about the meal. Food was ok service was very poor. I understand being busy but busy for 20 min without being acknowledge I find that very bad business. My husband and I will not be returning to apple bees in manhattan KS. And the thing that bothers me the most was that again the manager never showed his or her face More...
    (Restaurants, Fast Food, Coffee)
    Reedswife2013's Picture   Reedswife2013    0 Comments   Comments
  • GM needs people skills.



    My first time to Applebee's as I don't frequent lining up for food I have to pay for. But as the new establishment opened in my area and I just return from a long trip. I decided to get myself a fast meal. The attendant just taking orders without looking to see who came first. I let him know I was waiting to be serve. Anxious to be efficient he was all over the place. I sat and waiting. After an hour of waiting and asking where is my order he finally told me my order didn't go tru so he had manually entered. I demanded my money back and asked to speak to the manager. He came... More...
    (Restaurants, Fast Food, Coffee)
    Jodut's Picture   Jodut    0 Comments   Comments
  • Applebees poor service



    I occasionally visit this Applebee's, as it is attached to the hospital my sister goes too, and I have never had an issue with it, until the other day. I walked into the restaurant and was warmly greeted by the hostess. I explained that I was looking at the menu and had a question about the price of a certain soup and the response I got from the hostess was, "I do not know because I am just the hostess". She asked if I was doing an order "to go", I said, "yes" and she pointed me to a sign in the back and asked me to go over there. I went over to where the... More...
    (Restaurants, Fast Food, Coffee)
    tmturnidge's Picture   tmturnidge    0 Comments   Comments
  • Owatonna MN Applebeess



    I love Applebees and frequent our local Applebees 3-4 times per month. I have been to the Owatonna, MN Applebees 4 times in the last 2 weeks. The waitstaff is great but it seems there are major problems with the management of the kitchen. I have sat for over an hour before getting my food and several members in my group received the incorrect food. When I asked for the manager, the waitress couldn't even find the manager. I have been giving free desserts, chips, comp'ed meals; I just want the food that I order in a timely manner. 45-60 minutes just doesn't cut it. I... More...
    (Miscellaneous)
    SheriB's Picture   SheriB    0 Comments   Comments
  • Applebee's Hackensack NJ worst service!!!!!!



    I visited this establishment on September 1st around 1:30pm with my parents and two children for lunch. What a mistake! It has to be one of my worst dining experiences to date. It started pretty decent with our waitress taking our order and bringing our drinks. There after our appetizer was brought over with no plates. It was only minutes after that she returned with some plates. By then we were well into the starters. As we waited our waitress seemed eager to take our appetizer dish away which made no sense considering that we were still working on it. I found it very odd that my fathers... More...
    (Restaurants, Fast Food, Coffee)
    Rebuki88's Picture   Rebuki88    1 Comments   Comments
  • Unprofessional Manager



    On August 29th at 6:57pm my two children and I visited the Appleebees in Savoy IL, this was by far the most awful dining experience we have ever had. Although we were seated right away straightaway, thirty four minutes had passed and there were no meals or confirmation that our meals were coming. I asked a server if there was a manager available and she politely stated that she would find him. Well, we actually would have faired better if manager Don V would not have come to our table at all. He approached our table aggitated, rude and disrespectful. When I mentioned that we had been... More...
    (Restaurants, Fast Food, Coffee)
  • Applebees: West end Billings Mt



    Me and my family of 8 arrived at the restaurant around 9:15pm on 08/28/14. Greeting lady didnt seem to helpful. We were seated and was told our waitress would be right with us. Our waitress was soo rude and seemed annoyed (all the while making plans for a trip to Bozeman with her friend at the next table). Not sure if it was the size of our group or the time of day as it is advertised open until 12am. Ragardless we are paying cusotmers and I expected quality service like I received two days before. Two other families were seated and orders were taken before ours. We requested to speak with... More...
    (Legal Services)
    Rayne's Picture   Rayne    0 Comments   Comments
  • Giving Applebees a break



    I don't want to be contacted, but I hope some changes can be made. Applebees was one of the top restaurants until recently. I don't know if it's only the particular establishment or the food in general, but the Applebees at the Triangle Junction in Flatbush Brooklyn, NY is far from being up to standard. After being seated it took our waitress 15 min before she came and introduced herself. We ordered our drinks which took an additional 15 to 20 min to. Be brought to our table. When we ordered we asked for the appetizer to arrive before any of the food. We have 2 kids, there... More...
    (Restaurants, Fast Food, Coffee)
    jjo0896's Picture   jjo0896    0 Comments   Comments
  • HORRIBLE STAFF



    Last night we went out for 2 fers at this Applebee's in Huntington station , New York. While we were there, the bartender who's name is joe was very rude and smirking at us, smiling and being a douche. We had an incident before where he was the server for our table and made a big scene because we accidentally dropped the cup full of ice. He made us feel un welcome and uncomfortable. If you have staff like that I assure you no one will come back. I really don't like Applebee's to begin with neither does my family but the manager came out and didn't even say anything... More...
    (Restaurants, Fast Food, Coffee)
    Julianjuls23's Picture   Julianjuls23    1 Comments   Comments
  • horrible service



    I came in this store around 915pm after ordering our food and receiving it we ate. Our server only checked on us once. Then I asked for my check and waited ten minutes for her to only come back and ask me did I want a check and boxes. Then it took 15 more minutes for her to come back with my boxes and check. The check was wrong. So she had to go back. At this time I asked another waitress to speak with a manager. I waited ten more minutes for a revised check. And then also asked my waitress amber could I speak to a manager. The manager came out looked and pointed our way and then went back... More...
    (Restaurants, Fast Food, Coffee)
    thoward418's Picture   thoward418    0 Comments   Comments
  • Applebee's of Statesboro Ga can't cook a steak



    I have been to this store 2 times, both times I ordered steak both times it was over cooked. The first time they had a pleasant manager, he greeted us at the door, visited our table and when the steak was over cooked he apologized about it telling me he ensures they use timers. by the time my second steak came out my fiancee was done eating. Still overall we left satisfied. Last night we went again because it was the only place open at 11:30 pm, I ordered steak again. Again it was over cooked. We never saw a manager on this visit. Again my fiancee was done eating before my food was right.... More...
    (Restaurants, Fast Food, Coffee)
    JenBeaulieu82's Picture   JenBeaulieu82    0 Comments   Comments
  • It's a shame



    Every Friday evening we have dinner at the Applebee's in Clarksburg, MD. We have done so religiously for the past year. We have always enjoyed our food and service, but this past Friday 18 July 2014, we experienced the worst service ever. After our food was delivered our server never came back. We had to stop him to order extra items for my daughter which he totally forgot. After sucking on the ice cubes for liquid since my beverage was never replenished he finally came over and asked if I wanted another drink. So after religiously going to this establishment we are never going back.... More...
    (Restaurants, Fast Food, Coffee)
    Frjuly6's Picture   Frjuly6    0 Comments   Comments
  • terible service.



    I was never so dissatisfied on the service and informed how I did not order my appetizer's and meal's properly do to ether the kitchens or waitress's fault and then told my meals will be on the hot plate when I am ready for them.Yes confused, let me explain myself. We ordered our drinks first. then ordered appetizer's and the waitress asked if we new what we wanted to order (our meals). We informed her only if she would delay the meals from coming out at the same time as our appetizer's. She assured us that would not happen. Well the appetizers hit the table and... More...
    (Restaurants, Fast Food, Coffee)
    tbgoldn's Picture   tbgoldn    0 Comments   Comments
  • WORST SERVICE EVER



    we went to applebees in newnan ga the 4th of july they were slow so u would think we would have had great service NOT. Cleria hostess took 10 minustes to greet us which then she was RUDE Tamari the server was to busy eatting and on her cell phone then to get our order waited for drinks food came out 30 minures cold BERT manager never came as we had asked him to he also was eating at a table instead of making sure his guests were happy SHAME ON HIM WE WILL NEVER GO BACK AND MAKE SURE EVERYONE WE KNOW NEVER GOES THERE AS WELL YOU KNOW WHAT THEY SAY ABOUT WORD OF MOUTH WELL THIS MOUTH WILL RUN More...
    (Restaurants, Fast Food, Coffee)
    HORRIBLE02's Picture   HORRIBLE02    0 Comments   Comments
  • Bad services



    Hello, I love Applebee's and this is hard to do. My husband and I goes to the movies almost every weekend then love to go to our most liked restaurant right after. The location is so convenient and peaceful. We arrive to Applebee's for dinner, we was greeted and seated less than 2mins. The host told us our waiter will be right with us. We looked over the meal, we decided what we was going to eat. We waited and waited and waited no assistance, there was only two waiters on the floor plus the manager. They have five host greeting and seating, so we was just looking around to see... More...
    (Restaurants, Fast Food, Coffee)
    Sadtosay's Picture   Sadtosay    0 Comments   Comments
  • Awful service. Awful Food. Awful Experience.



    Today, June 19, 2014, at 2:30pm my boyfriend and I chose to have lunch at the Applebee's clarksburg,wv location. We walked in to a mostly empty restaurant. They had obviously just had a large party and were cleaning up. We were seated within 2 minutes of entry. But it took our server at least 7 minutes to acknowledge us to say "I'm Trish, I'll be right there" as she walked by. We knew what we wanted by the time he came back. We ordered our food. 2 for twenty. Sirloin meals with boneless wings as an app and a ceases salad for myself. Our server walked around... More...
    (Restaurants, Fast Food, Coffee)
    Jk89's Picture   Jk89    0 Comments   Comments
  • Corrupt managing



    Hello, my name is Kiara Roberson, an ex-employee of Applebee's. Today, May 31, 2014 I was fired. On Thursday, the 29th, I ate a $1.99 Brownie Bite without ringing it in. I am completely aware that this action should be addressed but I was written up then fired. However, three weeks ago when an employee threatened to get me "shot in the head" which resulted in police coming in, she was not written up nor fired. Also, I am an African American woman with natural hair, my manager, Darryl also told me my hair was a "hot mess" publicly. Rather than commenting on it being... More...
    (Restaurants, Fast Food, Coffee)
    KRoberson21's Picture   KRoberson21    0 Comments   Comments
  • applebees drug issue



    I'm an ex employee. The store in Athens recently got an email of heavy drug use and drinking of employees on the clock. I spoke with a manager and they say nothing will be done about this because the original person who complained is a current employee and they think they are just trying to start some shit. This is very true. Drinking on the cooking line. Doing cocaine everywhere in the restaurant. Smoking weed on the regular on the back dock. Some management see this and are cool with it. Debbie Wilson is the regional manager and she thinks this is a hoax. No lie this shit can get... More...
    (Restaurants, Fast Food, Coffee)
    mrm88's Picture   mrm88    0 Comments   Comments
  • Terrible Experience



    Tonight I placed a ToGo order at the Applebee's located at 8710 S Tryon St, Charlotte, NC. The bartender let me know that my order would be ready in 10 mins. So I got out in the rain and drove to the location to pick it up. When I arrived at the bar she asked what my name was, and then said "oh we don't have the ingredients to make what you ordered, do you want to look at the menu?". I tried to not be rude, and since it was so late I went ahead and checked to see what else was on the menu. I placed another order and she didn't even offer to comp anything for the... More...
    (Restaurants, Fast Food, Coffee)
    LWin12's Picture   LWin12    0 Comments   Comments
  • Applebee's Gillette wyoming



    I was thoroughly appalled when I was at your Applebee's today. Upon paying attention to the music, I counted 6 songs that had cussing in them including fuck, shit, bitch & ass. I have a 4 year old little boy who will repeat EVERYTHING that he hears. Everything! I could not believe that at a place that is suppose to be a "family" restaurant you would even allow that kind of music to be played! I'm not a prude. I work in a bar. And in a bar I expect to hear that kind of music. Not in a family restaurant! When I talked to the manager he pawned it off on being the... More...
    (Restaurants, Fast Food, Coffee)
    Mtwillis01's Picture   Mtwillis01    0 Comments   Comments
  • Waiting



    I went with my family to apple bee in alamenda and was seated but no waiter showed up after while didnt even order drinks or anythiing the place was near empty so we ask one of the worker who is there who just standing around we are ready to order our food he said yes ok your waiter shane be with you shortly but noone ahowed up afer 10 min I still see 5 waiter just gooving around and we asked the bar we re as dy to order they said they going to get out waiter but still no one showed up so we decide to leave because we werent being service More...
    (Restaurants, Fast Food, Coffee)
    xenogear's Picture   xenogear    0 Comments   Comments
  • HORRIBLE



    My husband and daughter went to Applebees on Iliff Ave in Aurora Colorado for dinner the other night and not sure if they are under new management or really hurting for money but the first thing that happened was we ordered appetizers, the chips and sauce and the mozzarella sticks within 3 minutes of them placing the appetizers down at our table our entrees arrived so we have all this food sitting on the table so we asked for boxes for the appetizers since we didnt want our food to get cold my husband chimes in that if she would put some extra cheese sauce for the chips since they give you... More...
    (Restaurants, Fast Food, Coffee)
  • Food



    I usually eat at Applebee's but this time it was different. I ordered a chicken penne and when it got to me I took a bite and it was not the hot and it was extremely dry. It taste like it was not freshly made, it taste like it was just sitting out for a while. So I asked for a new meal and my serving was catching attitudes with us. I was very polite to her besides her rudeness. So she gave me the chicken Parmesan instead and the rice was even cooked all the way. It was crunchy and watery still. I'm not a complainer at all but this was a horrible Applebee's night for me. More...
    (Restaurants, Fast Food, Coffee)
  • JUSTIN M IS TERRIBLE



    I dined recently at Applebee's Doylestown PA and the service was terrible! Our waiter, his name was Justin M, was really bad. He barely came to our table and we were there for 3 hours. First he told me that they didn't sing to people on their birthdays anymore and it was my birthday that day. Then later in our dinner, low and behold, Juistin and the staff sing to someone on their birthday. He messed up my tables desserts and also refused to take our coupons after he already told us before that he could. Then he was rude and talked about his manager in a rude way. He said one of... More...
    (Restaurants, Fast Food, Coffee)
    Aliceb124's Picture   Aliceb124    0 Comments   Comments
  • old greenville hwy 29 spartanburg s.c



    On feb.6 2014,myself( Catherine l Crocker, Doug Crocker & Faith levister were having our meal when Faith spotted a mouse right across from our table! I'm terrified of them & needless to say I didn't take this well. We finally calmed down, but started hearing other customers complaining..The mouse came back.We couldn't finish our food & complained to the waitress. She went to her boss & he took two of our orders off. There were more then one mouse in that Restaurant! I'm not a complainer & it by far wasn't the waitress'es fault( I felt bad... More...
    (Advertising)
    cathycreed2's Picture   cathycreed2    0 Comments   Comments
  • WEIGHT WATCHER



    WE EAT AT THE APPLEBEES IN CARROLLTON, GA A LOT BUT LAST NIGHT WAS THE WORST EXPERIENCE EVER.. THE STEAK WAS SO TOUGH COULD HARLDY CUT WITH THE KNIFE. IT WAS THE WEIGHT WATCHERS PEPPER STEAK. I KNOW THERE WERE SEVERAL OTHERS COMPLAINING OF SAME PROBLEM. ONE CUSTOMER REFUSED TO EAT AND SENT BACK BUT MGR NEVER CAME OVER TO TABLE TO SEE WHAT THE PROBLEM WAS ONLY SENT WORD BACK TO CUSTOMERS WOULD COOK ANOTHER ONE WHY WOULD YOU WANT ANOTHER OF THE SAME. THE SERVER WAS VERY NICE AND DID ALL HE COULD TO ACCOMDATE US WITH THE COMPLAINT. WAS NOT HIS FAULT HE WAS ONLY DOING HIS JOB AND A GOOD ONE I... More...
    (Restaurants, Fast Food, Coffee)
    SHAR53's Picture   SHAR53    0 Comments   Comments
  • Worst dinner ever



    We eat out 2-3 times a week. Have visited many Applebees in the past. Several dishes and salads are terrific from the menu. Last evening was a terrible experience at our home location in Seabrook NH. Orderes riblet basket. First sent fries back because they we not fresh or hot-actually they were terrible! But then the ribs (or so they were called)! Very little meat, all bones, and what meat there was was so overcooked, burnt and dried up, it was like eating dried jerky. Couldn,t even chew it. Since I alreadysent fries back, I was just too discusted to complain again. Doubt we ever go back.... More...
    (Restaurants, Fast Food, Coffee)
    rriverrat2's Picture   rriverrat2    2 Comments   Comments
  • Applebee's



    This store has a very friendly Manager. His staff on the other hand... Not so much! Counted 6 tables empty 4 needed cleanup ... Hostess playing games... Sat her friends that just walked in the door before seating those in line. Was told by a lady in red shirt that she was the manager! Not!! She lied... Left the phone off the hook for 26 minutes... Finically the bar tender told her please hang up the phone... She got mad and threw ice on the floor and at the back cabinet .... Said she didn't have time to mess with the phone.... I volunteered to help clean tables to speed up the service.... More...
    (Restaurants, Fast Food, Coffee)
    16gator's Picture   16gator    1 Comments   Comments
  • BrokeN HOME



    PLEASE READ THIS IS NOT A JOKE.A Manger By the name Of Nato at the eastside Of Indianaplois Indiana Applebee's Loction IS TRYING TO BRAKE my happy home UP. WE BEEN Happy 3 KIDS AND 10 Years Now i didnt want to take It this Far If he just STOP DOING THE THING THAT HE DO BUT HE IS NOT.HE Need to stop Trying To be with my wife. he want so this is the first thing that i can come up with Inorder For this to stop he Keep doing Things that A real Manger is not suppose to be doin some Of them is bringing My wife flowers and sex Cards at the job while he is on the clock That is not... More...
    (Advertising)
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