Applebee's Corporation Consumer Complaints All Reviews

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Applebee's Corporation Reviews

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  • Bad Service



    July 1st,while visiting our local Applebee's,we experienced something odd. A server named Mark was acting a little different,He approached a table near us and told 4 girls at the table he had just took some drugs to get through his night. Pills is what we heard him say,other servers heard this.Mgmt. was aware of this incident and he continued to work. We left and thought how could Mgmt. continue to keep this guy.Well we were back on July 8 and he is still working there,amazing how you can pop pills and Mgmt.know about it and do Nothing at all... Applebee;s We thought your Mgmt.would... More...
    (Restaurants, Fast Food, Coffee)
    MysteryDiner's Picture   MysteryDiner    0 Comments   Comments
  • Terrible service at Applebee's



    Yesterday July 1, 2015 my husband and I decided to have lunch at Applebee's at 2230 W. Ina Rd Tucson, Arizona 85741. We eat at Applebee's at least 3-4 times a month. We've always had excellent service and delicious food until yesterday. We were seated shortly after arriving but it took at least 15 minutes for our waitress to take our drink order. About 10 minutes later she arrived back with my ice tea and my husband's pepsi. She just dumped the drinks on the table and said she'd be back to take our order. We placed the order and we waited and waited and waited.... More...
    (Restaurants, Fast Food, Coffee)
    millie123's Picture   millie123    0 Comments   Comments
  • CORRUPT EMPLOYEES



    Went to the Applebee's on 885 Hopper ave, Santa Rosa CA 95403 with my 3 year old daughter and fiance. let me start off by saying the food was mediocre and what i had ordered was undercooked. During our lunch the waitress wasn't very friendly or personable. After we ate and i wanted to pay, the waitress went to my table and swiped my card at my table. she then said all i had to do was sigh my name. i was thinking i would get another receipt and put the tip amount on that one than sigh it. well it seems that she had already put her own gratuity on there and of course it was 20%. I... More...
    (Restaurants, Fast Food, Coffee)
    KellyU's Picture   KellyU    0 Comments   Comments
  • terrible



    I have visited this Applebee's at least 4 times (west memphis, Arkansas). Each time I have had terrible service. The food not cooked right, the manager is not a good manager very rude, the waitress don't no what they are doing. My last visit will be my last. Me and my sister went Friday night (6-5-2015). Got there around 9pm and waited 10 minutes for someone to seat us. He didn't speak or anything very rude. Then we waited at the table for 15 minutes for a waitress to take our order. I had to ask a waitress who is over our table just . So we could get a drink. After we... More...
    (Restaurants, Fast Food, Coffee)
    juicyj55's Picture   juicyj55    0 Comments   Comments
  • Applebee's terrible customer service



    My husband and I decided to eat out at a restaurant tonight and we went to Applebee's. They seated us and we were looking through the menu and had decided on the two for $20.00, and we had chosen what we wanted to share to begin with and what main course each one of us wanted. This took about five minutes, then we sat there visiting and watching everyone around us receive their food and drinks. We sat there awhile longer and finally a young man passed by our table and I said excuse me can we get something to drink and have our order taken, he said he would get our server. We waited... More...
    (Restaurants, Fast Food, Coffee)
    Altland's Picture   Altland    0 Comments   Comments
  • Horrible meat quality



    I went to Applebees with my family on a Wednesday night. I ordered the Shrimp N Parmesan Sirloin. It took forever to get our food. Even the manager came over and said your food should be out soon. When my food finally came I immediately started to cut my steak. It was very apparent something was wrong. I was trying to cut through it and it was so chewy the sharp knife wouldn't cut it. When I finally cut two end pieces the color was off. It wasn't just over cooked it looked grey! So I cut from further in the steak and it was stretchy and grey! I dared to take a bite and gagged. I... More...
    (Restaurants, Fast Food, Coffee)
    Mommy23's Picture   Mommy23    0 Comments   Comments
  • Applebees Rude Manager and Awful Customer Service



    Tonight my family I received the worst customer service we've seen til this day. It was an celebratory dinner for my mother's new job offering in Washington D.C and although we were extremely excited, our dinner pretty much ruined the moment. The restauraunt in Tucker, Ga on Lawrenceville Hwy was absolutely horrendous. Our waitress Qiana did not listen to anything we asked for. She only showed up twice. And after I asked for her to please wait until I put the to go order in for it to be cooked, she still brought it to me at the same time our food was served. We then saw a poster... More...
    (Restaurants, Fast Food, Coffee)
    mayamichela's Picture   mayamichela    0 Comments   Comments
  • wrongful termination



    I worked at applebees from Oct 2014-April 2015 and I believe I was wrongfully terminated. I have no write ups and was harassed by my general manager Shoen who said my tables undercooked food and another table having dirty silverware and cold food was my fault. I asked for his help which you should be able to ask of a manager and got yelled at and sent home for trying to get help for several tables whose complaints had nothing to do with my service. I've seen him talk to many employees this way (some that have worked there for several years) and one has even quit. At the time of my... More...
    (Restaurants, Fast Food, Coffee)
    LydiaJGlover's Picture   LydiaJGlover    0 Comments   Comments
  • Atlantic Terminal



    I ordered the thai shrimp salad. There was no lettuce in the salad, it was made up of shrimp and crunchy noodles and no edamame. The manager told me that the salad was measured out and if I wanted more lettuce I had to pay. He stated that it was a calorie restricted salad and that is how the salad comes. The noodles are suppose to be a topper not the whole salad. He offered me another menu option and tried to give me a free small salad but what I really wanted was the thai shrimp salad with lettuce. He refused to admit that they were wrong and that the salad not only looked nothing like the... More...
    (Restaurants, Fast Food, Coffee)
    sassy3's Picture   sassy3    0 Comments   Comments
  • Poor mgmt handling of issue and lack of concern



    Ordered a Thai chicken salad along with pecan chicken salad, when I got home from carside pickup... My salad was half empty in the container. I was really disappointed with the size of salad when my wife's salad was so full the kid was hard to get on. I called the store and was connected to Martha 'manager' and she did nothing to change my dissatisfaction. I don't ever complain but I was truly upset with my purchase and I wanted it made right. It seemed as though I was a bother to her with my issue and didn't even apologize. Upset with money spent, meal received,... More...
    (Restaurants, Fast Food, Coffee)
    Erodgers's Picture   Erodgers    0 Comments   Comments
  • Not support special needs



    I had sent a email to your store in Plainfield,Indiana about helping with a local fundraiser to make a small donation for a special need girl and was told by Josh it isnt something you could do,understanding you cant help everyone but with the way I was talked to I wouldnt want your company to help with a fundraiser.Also after spenting money on dinner several times monthly I will no long come to your restaurant even though it is my husbands favorite place nor will my family or anyone associated with helping this little girl way to support your town applebees More...
    (Miscellaneous)
    patricia1974's Picture   patricia1974    0 Comments   Comments
  • Applebees draper Utah horribly managed



    I worked at ihop and was corporately trained at both I ass.managed and served at ihop for about 10 yrs worked at four maybe five opened two and was very well trained by several mangers and later lost my job due to a buy out in the orem store and others around Utah because of 100 percent discimination. Have a suit.never filed.I didn't know you had joined forces in my time since but my family and I went to the draper applebees tonight. I cannot even close remember at time at seeing any restraurant so poorly managed by a short little kind of maybe Italian or something not sure. First we... More...
    (Restaurants, Fast Food, Coffee)
    Ablack's Picture   Ablack    0 Comments   Comments
  • Wasn't happy with the way food was prepared.



    Erick Lambert, the manager at Applebee's, is rude and disrespectful! After placing an order that was not right twice without touching the food, Erick Lambert said the food was still going to be paid for. He also stated that it was not up for discussion. He then stated that the food wood be paid for or he would call the police. We all agreed to call the police, and once they were there, he told them we refused to pay. We agreed to pay for everything but the food that was first undercooked, then overcooked and burned and the brought to the table. After the police noticed that the food... More...
    (Restaurants, Fast Food, Coffee)
    Unhappy00's Picture   Unhappy00    0 Comments   Comments
  • Life Long Customer Lost!



    2/25/2015 @ 10:00pm, I stopped by my local Applebee's tonight expecting the same courteous service extended to me as usual. But, was I in for a surprise; I ordered a glass of Merlot Wine, but the Barmaid (Patrice) said they were out. So, we compromise on a glass of Cabernet only to have her pour from the very bottom of the bottle which didn't fill the glass. I said to the Barmaid, I didn't wanted the bottom of the bottle could you please give me a new glass of wine from a new bottle. She refused and said I'll get the manager for you. The Manager (Never introduced her... More...
    (Restaurants, Fast Food, Coffee)
    delfawn's Picture   delfawn    0 Comments   Comments
  • Applebee's Big Flats, NY Food Poisoning Twice!!!



    My husband and I went to Applebee's for dinner one night and we had the same meal- Mac and cheese with chicken in it. As soon as we left we both felt off. It hit my husband faster and we rushed home. He had very bad diarrhea! It hit me just a couple hours after him and I had the same problem! We didn't feel better until the next day. I did not want to go back there but my husband figured it was just a one time thing so we went a couple times after that and were fine. This past Saturday we went back there with my in laws for lunch. My husband and I ordered the same thing- chicken... More...
    (Restaurants, Fast Food, Coffee)
    StephGordon19's Picture   StephGordon19    0 Comments   Comments
  • Not a happy camper



    I brought in the New Year on a bad foot thanks to Applebees. I have Never had a problem with them before always great and helpdul service food always great until now. My experience was awful from the moment i step through the door. First i walked in your established and there were 2 hostess at the front door, nobody greeted me they just looked at me like why am i here which made me think you guys were closed New Years day, so i asked the two women are you guys open and they just looked at me like i had 3 heads or something so i just proceeded inside and i was going to seat myself since... More...
    (Restaurants, Fast Food, Coffee)
    andreya88's Picture   andreya88    0 Comments   Comments
  • applebees dixie are thieves



    Applebees in louisville ky in the 4000 block of dixie hwy tries to steal your money. We asked the waitress to check the balance of 2 $25 gift cards. When she came back she had two reciepts she said there is 25 on this one as she set it on the table with the reciept and she crumbled up the other reciept and said there was nothing on this card. We told her we wouldnt be staying if they both didnt have money. We would come back when we had the full amount to spend. She took the card with the "0 balance" and said let me ask the manager what we could do. The manager was sitting at the... More...
    (Restaurants, Fast Food, Coffee)
    kimberlee's Picture   kimberlee    0 Comments   Comments
  • horrible gm



    My visit. at salina, kansas applebees sucked. the general manager walked around like she was pissed at the world, she never smiled and even when she talked to us about our steak taking so long, she was in a hurry to just say hey sorry ur steak is taking so long they r working in it. and walked away rudely. i don't know who would want a general manager to be so rude to quests, I'm scared to see how she treats her employees. never going to eat here again More...
    (Restaurants, Fast Food, Coffee)
    beautyswisher's Picture   beautyswisher    0 Comments   Comments
  • Poor Customer Service & Management!



    On 11/15/14 myself along with my husband went to the Applebee's in Milledgeville Georgia; we walked in at approximately 8:00 PM. We were immediately greeted by the hostess upon entering and she ask how many was in our party! I replied two; I then requested to be seated at a table where my husband could watch the Georgia vs Auburn football game that was on that evening, and she complied and sat us in an area to the right; second table that seats two on your left. After being seated about five minutes or so our waitress walked over and took our orders. Ten minutes later the waitress... More...
    (Restaurants, Fast Food, Coffee)
    Monae520's Picture   Monae520    0 Comments   Comments
  • Complaint



    My husband and I went to Applebee's on Thornton road in lithia springs ga. We arrived about 11:00 and ordered our food . 45 min later we didn't have our salad...appetizer .....and then about 5 min later we got our salad and 15 min after that we got our steak. Food was great but service sucked. Pardon my language but that word best describes the situation. Other people come in and sat and got served and left before we got our food. Lots of apoligies but when we got the check it was full amount.....I really thought they should of compensated us for our bad Service. I was... More...
    (Restaurants, Fast Food, Coffee)
    Dalewa's Picture   Dalewa    0 Comments   Comments
  • Mozzarella Sticks coupon



    There is a deal going on right now where if your waitress/waiter forgets to suggest buy a gift card by the time they bring you your bill, you get a coupon for free mozzarella sticks. Our waitress did not remember to offer so we asked if we could get our free coupons. We were a party of 8 and after the waitress talked to the hostess, he brought over ONE coupon. We told him there were 8 of us, to which he replied "I am not giving you 8." No where on the advertisement for this coupon did it say ONE PER TABLE. More...
    (Advertising)
    RJTRRS7892's Picture   RJTRRS7892    0 Comments   Comments
  • Applebee's Beltline and Plano Rd. Richardson, TX



    My husband I took my elderly mother to this Applebee's for dinner tonight. My mother and I both ordered the Riblet dinner, she had the complete meal and I changed mine from coleslaw to mixed steam vegetables. First, the riblets are a very dangerous product. They were full of tiny slivers of bone and were not edible. I tried to finish one of 5 that were on my plate and two hours later, I am still getting tiny bits of bone out of my mouth. Second, my steamed vegetables were ice cold. Like they were just pulled out of the refrigerator. The waitress noticed we were not eating our... More...
    (Restaurants, Fast Food, Coffee)
    jerriean's Picture   jerriean    0 Comments   Comments
  • applebees's manhattan ks



    The experience at the Applebee's located in Manhattan, KS was completely HORRIBLE! For starters when I walked in with my children the hostess said " Just you and THOSE three. Are we waiting for another parent." I said no just us today. After I answered she made like a humpf kind of sound. I then asked if there was an issue and she said gave a snarky smile and kept walking us to our table. I really didn't let it get to me since I was in a really good mood and she seemed to have a chip on her shoulder. I have a 3, 7, and 13 yr old children. We were sat in the corner booth... More...
    (Restaurants, Fast Food, Coffee)
  • Received wrong order at curbside



    I received the wrong order at curbside and didn't notice it until I got back home. I called up to the restaurant and they said I could keep the wrong order they gave me and to come back and pickup the correct order. After getting home a second time (well over an hour from original order), my order was cold and not cooked correctly. I called back a second time and requested to speak with the manager. I was told to come back (this would be a third trip back) and I would receive a total refund. When I got there, I was told that the person I spoke with on the phone wasn't the... More...
    (Restaurants, Fast Food, Coffee)
    DanPhenixCity's Picture   DanPhenixCity    0 Comments   Comments
  • Poor service.



    Sat for 15 min no one came and even acknowledge us. Had to ask the host to get who ever he or she was. Manager never once came to the table to ask about the meal. Food was ok service was very poor. I understand being busy but busy for 20 min without being acknowledge I find that very bad business. My husband and I will not be returning to apple bees in manhattan KS. And the thing that bothers me the most was that again the manager never showed his or her face More...
    (Restaurants, Fast Food, Coffee)
    Reedswife2013's Picture   Reedswife2013    0 Comments   Comments
  • GM needs people skills.



    My first time to Applebee's as I don't frequent lining up for food I have to pay for. But as the new establishment opened in my area and I just return from a long trip. I decided to get myself a fast meal. The attendant just taking orders without looking to see who came first. I let him know I was waiting to be serve. Anxious to be efficient he was all over the place. I sat and waiting. After an hour of waiting and asking where is my order he finally told me my order didn't go tru so he had manually entered. I demanded my money back and asked to speak to the manager. He came... More...
    (Restaurants, Fast Food, Coffee)
    Jodut's Picture   Jodut    0 Comments   Comments
  • Applebees poor service



    I occasionally visit this Applebee's, as it is attached to the hospital my sister goes too, and I have never had an issue with it, until the other day. I walked into the restaurant and was warmly greeted by the hostess. I explained that I was looking at the menu and had a question about the price of a certain soup and the response I got from the hostess was, "I do not know because I am just the hostess". She asked if I was doing an order "to go", I said, "yes" and she pointed me to a sign in the back and asked me to go over there. I went over to where the... More...
    (Restaurants, Fast Food, Coffee)
    tmturnidge's Picture   tmturnidge    0 Comments   Comments
  • Owatonna MN Applebeess



    I love Applebees and frequent our local Applebees 3-4 times per month. I have been to the Owatonna, MN Applebees 4 times in the last 2 weeks. The waitstaff is great but it seems there are major problems with the management of the kitchen. I have sat for over an hour before getting my food and several members in my group received the incorrect food. When I asked for the manager, the waitress couldn't even find the manager. I have been giving free desserts, chips, comp'ed meals; I just want the food that I order in a timely manner. 45-60 minutes just doesn't cut it. I... More...
    (Miscellaneous)
    SheriB's Picture   SheriB    0 Comments   Comments
  • Applebee's Hackensack NJ worst service!!!!!!



    I visited this establishment on September 1st around 1:30pm with my parents and two children for lunch. What a mistake! It has to be one of my worst dining experiences to date. It started pretty decent with our waitress taking our order and bringing our drinks. There after our appetizer was brought over with no plates. It was only minutes after that she returned with some plates. By then we were well into the starters. As we waited our waitress seemed eager to take our appetizer dish away which made no sense considering that we were still working on it. I found it very odd that my fathers... More...
    (Restaurants, Fast Food, Coffee)
    Rebuki88's Picture   Rebuki88    1 Comments   Comments
  • Unprofessional Manager



    On August 29th at 6:57pm my two children and I visited the Appleebees in Savoy IL, this was by far the most awful dining experience we have ever had. Although we were seated right away straightaway, thirty four minutes had passed and there were no meals or confirmation that our meals were coming. I asked a server if there was a manager available and she politely stated that she would find him. Well, we actually would have faired better if manager Don V would not have come to our table at all. He approached our table aggitated, rude and disrespectful. When I mentioned that we had been... More...
    (Restaurants, Fast Food, Coffee)
  • Applebees: West end Billings Mt



    Me and my family of 8 arrived at the restaurant around 9:15pm on 08/28/14. Greeting lady didnt seem to helpful. We were seated and was told our waitress would be right with us. Our waitress was soo rude and seemed annoyed (all the while making plans for a trip to Bozeman with her friend at the next table). Not sure if it was the size of our group or the time of day as it is advertised open until 12am. Ragardless we are paying cusotmers and I expected quality service like I received two days before. Two other families were seated and orders were taken before ours. We requested to speak with... More...
    (Legal Services)
    Rayne's Picture   Rayne    0 Comments   Comments
  • Giving Applebees a break



    I don't want to be contacted, but I hope some changes can be made. Applebees was one of the top restaurants until recently. I don't know if it's only the particular establishment or the food in general, but the Applebees at the Triangle Junction in Flatbush Brooklyn, NY is far from being up to standard. After being seated it took our waitress 15 min before she came and introduced herself. We ordered our drinks which took an additional 15 to 20 min to. Be brought to our table. When we ordered we asked for the appetizer to arrive before any of the food. We have 2 kids, there... More...
    (Restaurants, Fast Food, Coffee)
    jjo0896's Picture   jjo0896    0 Comments   Comments
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