Applebee's Corporation Consumer Complaints All Reviews

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Applebee's Corporation Reviews

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  • Waiting



    I went with my family to apple bee in alamenda and was seated but no waiter showed up after while didnt even order drinks or anythiing the place was near empty so we ask one of the worker who is there who just standing around we are ready to order our food he said yes ok your waiter shane be with you shortly but noone ahowed up afer 10 min I still see 5 waiter just gooving around and we asked the bar we re as dy to order they said they going to get out waiter but still no one showed up so we decide to leave because we werent being service More...
    (Restaurants, Fast Food, Coffee)
    xenogear's Picture   xenogear    0 Comments   Comments
  • HORRIBLE



    My husband and daughter went to Applebees on Iliff Ave in Aurora Colorado for dinner the other night and not sure if they are under new management or really hurting for money but the first thing that happened was we ordered appetizers, the chips and sauce and the mozzarella sticks within 3 minutes of them placing the appetizers down at our table our entrees arrived so we have all this food sitting on the table so we asked for boxes for the appetizers since we didnt want our food to get cold my husband chimes in that if she would put some extra cheese sauce for the chips since they give you... More...
    (Restaurants, Fast Food, Coffee)
  • Food



    I usually eat at Applebee's but this time it was different. I ordered a chicken penne and when it got to me I took a bite and it was not the hot and it was extremely dry. It taste like it was not freshly made, it taste like it was just sitting out for a while. So I asked for a new meal and my serving was catching attitudes with us. I was very polite to her besides her rudeness. So she gave me the chicken Parmesan instead and the rice was even cooked all the way. It was crunchy and watery still. I'm not a complainer at all but this was a horrible Applebee's night for me. More...
    (Restaurants, Fast Food, Coffee)
  • JUSTIN M IS TERRIBLE



    I dined recently at Applebee's Doylestown PA and the service was terrible! Our waiter, his name was Justin M, was really bad. He barely came to our table and we were there for 3 hours. First he told me that they didn't sing to people on their birthdays anymore and it was my birthday that day. Then later in our dinner, low and behold, Juistin and the staff sing to someone on their birthday. He messed up my tables desserts and also refused to take our coupons after he already told us before that he could. Then he was rude and talked about his manager in a rude way. He said one of... More...
    (Restaurants, Fast Food, Coffee)
    Aliceb124's Picture   Aliceb124    0 Comments   Comments
  • old greenville hwy 29 spartanburg s.c



    On feb.6 2014,myself( Catherine l Crocker, Doug Crocker & Faith levister were having our meal when Faith spotted a mouse right across from our table! I'm terrified of them & needless to say I didn't take this well. We finally calmed down, but started hearing other customers complaining..The mouse came back.We couldn't finish our food & complained to the waitress. She went to her boss & he took two of our orders off. There were more then one mouse in that Restaurant! I'm not a complainer & it by far wasn't the waitress'es fault( I felt bad... More...
    (Advertising)
    cathycreed2's Picture   cathycreed2    0 Comments   Comments
  • WEIGHT WATCHER



    WE EAT AT THE APPLEBEES IN CARROLLTON, GA A LOT BUT LAST NIGHT WAS THE WORST EXPERIENCE EVER.. THE STEAK WAS SO TOUGH COULD HARLDY CUT WITH THE KNIFE. IT WAS THE WEIGHT WATCHERS PEPPER STEAK. I KNOW THERE WERE SEVERAL OTHERS COMPLAINING OF SAME PROBLEM. ONE CUSTOMER REFUSED TO EAT AND SENT BACK BUT MGR NEVER CAME OVER TO TABLE TO SEE WHAT THE PROBLEM WAS ONLY SENT WORD BACK TO CUSTOMERS WOULD COOK ANOTHER ONE WHY WOULD YOU WANT ANOTHER OF THE SAME. THE SERVER WAS VERY NICE AND DID ALL HE COULD TO ACCOMDATE US WITH THE COMPLAINT. WAS NOT HIS FAULT HE WAS ONLY DOING HIS JOB AND A GOOD ONE I... More...
    (Restaurants, Fast Food, Coffee)
    SHAR53's Picture   SHAR53    0 Comments   Comments
  • Worst dinner ever



    We eat out 2-3 times a week. Have visited many Applebees in the past. Several dishes and salads are terrific from the menu. Last evening was a terrible experience at our home location in Seabrook NH. Orderes riblet basket. First sent fries back because they we not fresh or hot-actually they were terrible! But then the ribs (or so they were called)! Very little meat, all bones, and what meat there was was so overcooked, burnt and dried up, it was like eating dried jerky. Couldn,t even chew it. Since I alreadysent fries back, I was just too discusted to complain again. Doubt we ever go back.... More...
    (Restaurants, Fast Food, Coffee)
    rriverrat2's Picture   rriverrat2    2 Comments   Comments
  • Applebee's



    This store has a very friendly Manager. His staff on the other hand... Not so much! Counted 6 tables empty 4 needed cleanup ... Hostess playing games... Sat her friends that just walked in the door before seating those in line. Was told by a lady in red shirt that she was the manager! Not!! She lied... Left the phone off the hook for 26 minutes... Finically the bar tender told her please hang up the phone... She got mad and threw ice on the floor and at the back cabinet .... Said she didn't have time to mess with the phone.... I volunteered to help clean tables to speed up the service.... More...
    (Restaurants, Fast Food, Coffee)
    16gator's Picture   16gator    1 Comments   Comments
  • BrokeN HOME



    PLEASE READ THIS IS NOT A JOKE.A Manger By the name Of Nato at the eastside Of Indianaplois Indiana Applebee's Loction IS TRYING TO BRAKE my happy home UP. WE BEEN Happy 3 KIDS AND 10 Years Now i didnt want to take It this Far If he just STOP DOING THE THING THAT HE DO BUT HE IS NOT.HE Need to stop Trying To be with my wife. he want so this is the first thing that i can come up with Inorder For this to stop he Keep doing Things that A real Manger is not suppose to be doin some Of them is bringing My wife flowers and sex Cards at the job while he is on the clock That is not... More...
    (Advertising)
  • Worst dinning experiance of my life



    Tonight, my girlfriend and I met another couple for dinner at Applebees at 215 S 15th St Philadelphia. We were seated by the hostess who was professional and nice. We sat at our table for about 20 mins without any service. I went to the bar to order drinks for our table since we were not getting any service from a waitress. I waited about 10 mins at the bar and the bartender Jen asked my friend and I if we were sitting at a table. I responded yes but we didn't have a waitress. The Bartender said "We can not serve you because you have a table and waitress". I explained that we... More...
    (Restaurants, Fast Food, Coffee)
    johnblack1983's Picture   johnblack1983    0 Comments   Comments
  • Bad applebees



    Today 10/12/13 I had the worst meal i ever had at applebees in selinsgrove pa. My meal was not the way i ordered it i do not like bacon and made it clear when i order my meal. When my meal came out after half and hour later it was wrong. It had bacon on it which i can not stand the taste of it was not extra well done like i order it My fries came much later and tasted like old fish.I WILL NEVER RETURN to that applebees again.Now in fairness i have good meals at there lewisburg pa. establishment.What a shame a lost of hard earned money More...
    (Restaurants, Fast Food, Coffee)
    zippydo1978's Picture   zippydo1978    0 Comments   Comments
  • very pissed



    My husband & I stopped at the chanhassen applebees on 10-5-13 It took awhile to get seated, our waitress (Kristen D) was in a big hurry to get our order. we got a 2 for $20. deal or bonles chicken wings toke a while we thought ok then after they arrived by someone else we got plates then after awhile we finally got silverware by our waitress who said we ran out of siverware we thought sure seeing that the place wasn't even close to being halfway full. Then we waited and waited and waited some more then our food finally showed, our baked potatoes were cold the steaks were wonderful.... More...
    (Restaurants, Fast Food, Coffee)
    db361's Picture   db361    0 Comments   Comments
  • service at the fridley location



    Our server (casandra) was very poor I had a question about our food and she was not very helpful in making the meal any better. I was not offered a different item or a replacement. Our beverages were never filled. She finally asked if we wantedc more to drink as we were getting ready to leave. When giving us the bill she just threw it on the table and walked away. I felt like we didn't matter and that we were a waste of her time. This experience has totally made me never want to come back to your resturants. More...
    (Restaurants, Fast Food, Coffee)
    ann43's Picture   ann43    1 Comments   Comments
  • horrible



    The tables were Dirty and sticky. Customer service was horrible and I will not be back. Did not come to us to see how anything was at all just once to take the order. We had to flag him down for more water and the check which took forever. He looked like he was on drugs and acted like it. I work in customer service and I don't appreciate it. He was arguing with another employee in front of us which was not professional. More...
    (Restaurants, Fast Food, Coffee)
    Sunshine05's Picture   Sunshine05    0 Comments   Comments
  • Suggested Tip Percentage



    The Applebee's in Times Sq, NYC, besides being super expensive, adds a (suggested) gratuity to the check. They calculate 17% of your bill AFTER adding the taxes. Although complaining to the waitress (she promised to relate it to the manager), I agreed to pay the full amount. I'm sure most customers, especially tourists, just pay the amount w/o asking questions. Applebee's should be reported to the Consumer Complaint Agency. Maybe I was kind to her because, besides not being her fault, I forced myself to finish the $15 alcoholic beverage I had! More...
    (Restaurants, Fast Food, Coffee)
    UnsatisfiedMe's Picture   UnsatisfiedMe    0 Comments   Comments
  • Applebees Slidell LA. Management



    I was eating at Applebees Slidell with my wife and kids today. When we received our food, most of it was okay but my 2 year olds chicken tenders were slightly raw in the middle. We weren't upset about it because we had plenty of extra fries to hold him over until the tenders were replaced so I asked the server to get them exchanged for me, she apologized and swiftly took care of the issue. After we were all done eating we decided to order desserts. I ordered a triple chocolate meltdown and a blue ribbon brownie. We were waiting a while for the desserts but didn't mind. When the... More...
    (Restaurants, Fast Food, Coffee)
    JamesP67's Picture   JamesP67    0 Comments   Comments
  • Air conditioner broken in Applebee's



    Went to Applebee's on Lakeland Dr in Flowood, MS on a Friday evening. When seated noticed it was quite hot, so I asked the waitress about the air when she took our order. She informed me that she would have the manager to come over. He proceeded to tell me that he has this problem every year, the thermastat was down as low as it could go. When waitress brought appetizers and drinks, It was just too hot in there so we decided to leave. We asked for check and they wanted to charge us for drinks that we never touched. When asked for manager, he didn't want to come back to table.... More...
    (Restaurants, Fast Food, Coffee)
    2hot2eat's Picture   2hot2eat    0 Comments   Comments
  • applebeas -Nicholasville, Kentucky



    I tried to have Dinner at appebees Waited for every for someone to seat me. The waitress was carrying dirty dishes from a table drop two large dressings in the floor she look at it I thought she would be back to clean it up . She went by at least three times and walk around it . At least two people slip on the mess in the floor . I ask her if they were going to send someone out to clean it up she said yes . I waited around 10 minutes the same person came to the table took my order for Ice Tea waited / waited and people continue to step in the mess . I just got up and left . What a lawsuit... More...
    (Restaurants, Fast Food, Coffee)
    rockcastle's Picture   rockcastle    0 Comments   Comments
  • Bad Food at Take Out In Hendersonville NC



    I called in my order for take out. I ordered a Cowboy Burger medium and specifically told the order taker to make sure they leave off the lettuce, tomato, onion, and pickle (the garden). I'm allergic to pickles. She repeated back my request. When I peeked in the box before I left and it looked ok. But when I got home and pulled the burger out of the box I found all "the garden" items on the burger and the burger was cooked well and crispy on some edges. I called the store and the manager adamantly told me the order was checked before sending it out and that I was a liar. He... More...
    (Restaurants, Fast Food, Coffee)
    katlin's Picture   katlin    0 Comments   Comments
  • Applebee's in Hornell, New York



    My husband and I took our daughters and their boyfriends out to dinner last night, and stopped at the bar before we were seated. At the bar, a young woman with long blonde hair waited on us, she approached us looking incredibly pissed off for a lack of a more politically correct term. She had a look on her face like she hated our guts, and her tone of voice was like she was very angered by us. We don't know her, and we had not done anything but stand there and wait for her, so we weren't sure what the cause of her attitude was. It was unsettling, and we were very unsure if we... More...
    (Restaurants, Fast Food, Coffee)
  • not sure what was worse food or service



    Ate at Applebees in Missoula Montana with my wife and child on 2/15/13 . I ordered the fettuccine, wife ordered steak and chicken nuggets from childs menu. The waitress was slower than molasses, finally she took our order which would not come for another hour. I ordered the fettuccine without shrimp. I did not think it was a big deal, apparently the chef added shrimp and had to remake it. But no one told us. so we waited one hour for our food. I am sure my wife and child's food sat while they remade my fettuccine. Which by the way was way overcooked. I had to ask the bartender... More...
    (Restaurants, Fast Food, Coffee)
    bluepastry54's Picture   bluepastry54    0 Comments   Comments
  • Applebees lack of employee support



    Dear Corp. headquarters. Talk to your managers. Firing that girl who posted the bill from the pastor was disgusting employee relations. That waitress has probably worked long shifts, sometimes for very little money and been stiffed by customers and taken a ton of customer attitude. Wake up. the "pastor" is just a smart alect jerk cheapskate and shame on him -- he owes her the apology. No personal courage to say he was too cheap to tip, just hides behind the "church". and your managers aren't even smart enough to figure that out. WoW! Shame on them... More...
    (Restaurants, Fast Food, Coffee)
    Charlie93's Picture   Charlie93    5 Comments   Comments
  • Horrible service



    I went to my local Applebee's in North Bergen,nj on 2100 88th st only to be disappointed once again by the horrible service. I was starving and got sat down for 2 only to wait over 20min, watch people,in a not full place, be seated and given their drinks when I have been there 20min and still haven't seen a waiter. I asked for the manager only to watch him purposely have me wait. I got up and walked out. When a person is hungry they are not themselves anymore and the experience in Applebee's ruined my day because it made me feel like it was my fault and now I don't ever... More...
    (Restaurants, Fast Food, Coffee)
    Smoov1's Picture   Smoov1    1 Comments   Comments
  • Waitress hounded me for a tip!!!!



    I decided to go the location in Stafford, TX 10/14/12 2:34pm (The Fountains). The food and service was fine, but I didn't like the fact the waitress followed me out to my car and asked was the service bad? Because I didn't leave her a tip!!!! I told her I can not believe that you actually followed me to my car, just because I didn't tip you!!!! I was on FIRE! She started to tell me that this is how she makes her living, and I am looking at her like if this is not paying the bills maybe you need to find another job! I don't have to tip if I don't want to, it is my... More...
    (Restaurants, Fast Food, Coffee)
    ladymerlo83's Picture   ladymerlo83    7 Comments   Comments
  • Bad service and food



    I so disappointed in applebees today I dont know what to do first of I drive twenty min away from my home because I like this particular store and get there my food was dry and cold and so was my friend asked to speak to the manager and he was so rude I asked for the food to be made over took the food back and never returned with remade food and they had us sitting if the waitress didn't say anything to us we wouldn't have even known what was going on More...
    (Mobile Phones)
    Johnniemaddox's Picture   Johnniemaddox    0 Comments   Comments
  • Jukebox



    My family and I went to dinner at the Terre Haute, IN location, but had to leave early because a woman at the bar continually put money in the jukebox, selected bass-heavy rap songs, and then turned the volume all the way up. Management was called three times. The first time he said he would reduce the volume. The customer turned it right back up. Then he said he would shut off the speaker closest to us. Either he didn't do it or it was too small a difference to notice. The final time, he said there was nothing he could do because she paid and shutting it off would be infringing on her... More...
    (Restaurants, Fast Food, Coffee)
  • Applebee's Corporation Consumer Complaint



    On 8/17/12, at approximately 3:30 PM, my wife and I went to Applebee's for dinner. We ordered decalf coffee and two dinners. The waitress brought us our coffee and it smelled strong and old. I tasted it and told the waitress that the coffee was old and I asked her if we could have a fresh pot. The waitress said that they just made it a couple of hours ago but I can bring you some water and you can dilute the coffee to make it weaker. I told the waitress I don't think so, just forget it and bring us water instead. When our dinner arrived, my wife's vegetables were so over... More...
    (Restaurants, Fast Food, Coffee)
    Chuck8125's Picture   Chuck8125    0 Comments   Comments
  • rude waitress and manager



    i went to applebbees on 7/23/12 at 10:30 pm with my friend and brother. when we first walked in, we had to wait for the host to stop makin out with her boyfriend before we could get seated. our waitress came to the table to take our order and while we were ordering she was not listening nor was she writing anything down. needlless to say we didnt get our food til almost two hours later. we timed it and had to wait a whole hour just to get a refill.we had already told the waitress we needed refills and she said ok. we waited for an hour and our waitress was nowhere to be found. i finally... More...
    (Restaurants, Fast Food, Coffee)
    walkernikki's Picture   walkernikki    0 Comments   Comments
  • Rude Waiter



    I had gone to Applebees in the Staten Island mall this evening with my mother we order got our food everything was fine. Then after we paid the bill I slipped 7$ in the folder where the checks are placed as a tip. The waiter took the folder thanked us and walked off. Two minuets later just as we we're about to leave the waiter came up to us and asked us if everything was ok and if we had left any money on the table. I was taken aback because I've never had a waiter come up to me and asked if I had tipped them (which I always do) So when I told him that I had placed the money in... More...
    (Restaurants, Fast Food, Coffee)
    Klong91's Picture   Klong91    0 Comments   Comments
  • Worst service ever



    So went to Applebee's and had thee absolute worst service I have ever received in a restaraunt. Kayla B was our server at the Applebee's in Montrose Colorado.First it took her 20 min to take our order or even get us drinks.She brought the wrong drink ie: A Mojito instead of a Margarita.We got 2 Margarita's and other drinks.When she finally returned 20 min later to take our order I advised her that she had gotten us the wrong drink(we didn't drink it) She said fine Ill get another one and took that one 15 min later( I timed it) she brought back the right one.They brought... More...
    (Miscellaneous)
    travsara's Picture   travsara    0 Comments   Comments
  • Unclean bathroon



    My family and I went to the Applebees in Norco. I went to use the bathroom and the first stall had throw up all over the toilet,the other stall was plugged up. I immediately had our waitress inform the manager. She came over and apologized. Meanwhile, I still had to use the bathroom, so I waited about 10 minutes and went back and they still had not been cleaned. By this time, I really needed to go but the smell made me nauseous so I waited longer. Our food came out and the mozarella sticks were so cold. I was really disappointed with the urgency about cleaning up the bathrooms. In the end,... More...
    (Restaurants, Fast Food, Coffee)
    gonzo2308's Picture   gonzo2308    1 Comments   Comments
  • Poor Service



    On May 6 my husband and I decided to have a late dinner at Applebees on University Blvd. Orlando FL. we arrived at 10pm to find the parking lot a bit empty but we went ahead and went in to the outside bar area they have. Once we entered we saw our waitress come in and deliver food to one of the guests sitting almost across from us. The waitress saw us and went back inside the restaurant. We witnessed her coming out again and asking the same guest "hows your food?" at this time I thought she would of asked us for our drinks but she didn't she went back inside and did not... More...
    (Restaurants, Fast Food, Coffee)
    LidexyR's Picture   LidexyR    0 Comments   Comments
  • Two different prices



    I live in Staten Island, NY and visit my local Applebees on New Dorp Lane. I also, visit an Applebees in Bensalem, Pa and to my shock I found that my Applebees charges much more than at Bensalem for the same item. For example my store charges $17.99 for the trio and in Bensalem they only charge $13.99, also in bensalem we got (2) for $20.00 and at my store for the same menu we had to paid (2) for $26.00 why is my Applebees charging more?...I will not visit my store anymore and will tell everyone I know the same. Unsatisfied Customer More...
    (Advertising)
    Cooper13's Picture   Cooper13    0 Comments   Comments
  • unsaticfied customer



    I went into my local applebees in Ellenton Fla. for lunch on Feb. 20,2011. I have to tell you that I understand that changes have to be made and that means menus too. But I am on weight watchers and I go into you restarants because of the selections your menu had. But the selcetions have decreased and you removed the PARIDISE CHICKEN SALAD off the menu. This is what has kept me an my family coming back. I told my family its time to find someplace else because of this. I did let the mgr. an waitress know that this was poor planning on your company to remove this. I know they have no control... More...
    (Pets)
    magpies904's Picture   magpies904    0 Comments   Comments
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